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Contrast this case in Singapore to other countries like the United States or Malaysia that limits the liability of the consumers of such cases to a specific amount - which policy is better? On another note, I have always been intrigued by the fact that organizations, while being infinitely more powerful, are regarded as individuals with individual rights legally. What does this have to say about the identity of organizations?

The issue of responsibility was heavily debated and the parties identified are 1. the credit card owners, 2. the banks, 3. the retailers. 4. government bodies e.g. MAS, CASE on their regulations and policies. Which party do you all think should shoulder the moral obligations of owning the technology of cashless payment? How then should this translate to the laws and enforcement?

The case came to light when a certain Mdm Tan Shock Ling's credit cards got stolen. Within an hour, the fraudsters used her credit cards to chock up bills amounting to $17k. She was only notified of the purchases when a bank called her to confirm if she has just purchased a rolex watch using one of her credit card. The banks requested her to pay back the bills because they will only cover payments made after she has reported the lost of her credit cards. There were a few articles regarding the issue, with Newpaper sending their reporters (Chinese women) out shopping with an Indian man's credit card. Their investigative journalism showed that retailers are generally lax in their verification of the purchaser's identity vis-a-vis the name and signature.

Credit Card fraud. CASE's reply.

Same case on credit card fraud

More on credit card fraud

Companies who request for their customer's private information may in turn distribute these confidential particulars to others. As such, cases of fraud and identity theft have surfaced, with fraudsters using these distributed identities to apply for loans or credit cards. Unlike other countries, no privacy law to safeguard an individual's data against unauthorized commercial use has been put in place. As a result, fraudsters are able to ride on this loophole. Ethical Question: Is it right for companies to request for their customer's private information for certain reasons? Is it even fair that they distribute these information to third parties, perhaps as a way to make money? Problem: I think the main problem is that there isn't a law in Singapore that safeguards an individual's data against unauthorized commercial use. Even though the Model Data Protection Code scheme tries to do the above, it is after all, still a voluntary scheme. Companies can opt to adopt the scheme, but whether they choose to apply it regularly, is another issue. As long as a privacy law is not in place, this issue will continue to recur in Singapore.